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2 Responses to “Question about carpets being cleaned after tenants dog peed all over?”
Your first error was in not procuring an extra security deposit when they rented and got a puppy. Better yet would have to refuse to allow the puppy in the house.
Of course they should pay whatever is needed to rid the house of the urine odors, and you may well discover that carpet replacement is the only solution. If the urine soaked into the padding underneath the carpet, no amount of shampooing will remove it. You will need to pull the carpet up and replace both carpet and padding.
You are forcing the wrong points. You should not want the tenants to take care of this problem. You need to investigate to see how much damage has been done. It could be much worse than you think.
You are going to have to pull up the carpet and look underneath at the subfloor. If there are oily looking dark spots, the urine has soaked through.
Acermill is spot on. Dog urine usually cannot be totally removed through cleaning – even professional cleaning. It does not matter what chemicals or products are used, if it soaked through to the padding and even the subfloor below, the smell will return (with a vengeance) on damp and hot humid days.
Most of the time, carpet and padding replacement is the only answer. Also, the subfloor must either be primed (with an oil based product) to seal the surface (so that the odor does not return) or totally replaced.
Your ex-tenants do not have a say in what route you take to restore your property back to it’s original condition – free of dog urine.
You are bickering about cleaning with a rented machine and store bought products when that will not take care of the problem.
January 24th, 2009 at 12:55 am
gaskill
Your first error was in not procuring an extra security deposit when they rented and got a puppy. Better yet would have to refuse to allow the puppy in the house.
Of course they should pay whatever is needed to rid the house of the urine odors, and you may well discover that carpet replacement is the only solution. If the urine soaked into the padding underneath the carpet, no amount of shampooing will remove it. You will need to pull the carpet up and replace both carpet and padding.
January 24th, 2009 at 3:15 pm
denise
You are forcing the wrong points. You should not want the tenants to take care of this problem. You need to investigate to see how much damage has been done. It could be much worse than you think.
You are going to have to pull up the carpet and look underneath at the subfloor. If there are oily looking dark spots, the urine has soaked through.
Acermill is spot on. Dog urine usually cannot be totally removed through cleaning – even professional cleaning. It does not matter what chemicals or products are used, if it soaked through to the padding and even the subfloor below, the smell will return (with a vengeance) on damp and hot humid days.
Most of the time, carpet and padding replacement is the only answer. Also, the subfloor must either be primed (with an oil based product) to seal the surface (so that the odor does not return) or totally replaced.
Your ex-tenants do not have a say in what route you take to restore your property back to it’s original condition – free of dog urine.
You are bickering about cleaning with a rented machine and store bought products when that will not take care of the problem.